Greek House brought me on as their Learning & Development Director where I leveraged a suite of LMS tools to create an effective onboarding and development system for their 500+ new employees as well as helped establish effective MAT to CRM tracking:

• First shifted all synchronous onboarding experiences they had to asynchronous eLearning modules that new hires could self-pace through.

• Leveraged multiple platforms to meet the needs of different roles and their SOP's:

  • Campus Reps (Sales) - Used Trainual for a more linear approach to training and development and shows participant progress which was vital in projecting future revenue​

    • 50% year-over-year Revenue Growth

    • ​2018 - 2.4M > 2019/20 - 3.5M > 2021 - 8M

  • Support & Fulfillment - Used Notion and Google Suite to create a menu of asynchronous onboarding tasks for new hires

    • 150% year-over-year growth in workforce​

    • 95% retention rate

    • Decreased onboarding from 4 to 2 weeks

  • Leadership - Used a combination of synchronous training and eLearning modules developed on CornerStone to create leadership and DEI training for company execs and managers

    • ​Robust DEI training for a four-continent global workforce to develop cultural competency, empathy, and self-awareness

  • Used HubSpot and Marketo to develop a comprehensive tracking of marketing channels​

    • Produced dashboard for effective tracking on ROI of different channel efforts​

    • Identified and reduced waste on unsuccessful channels such as LinkedIn and Facebook

    • Developed system for documenting A/B testing, tracking, and results